In this article
Comments Page Overview
The Comments page contains the comments widget. This widget shows verbatim comments for all open-ended items asked on the survey:
The information icon located in the top-left corner provides additional information on the content of each widget.
Exporting the Comments Widget to Excel
You can export the Comments Widget to Excel format. To do this, click the download button located in the top-right corner of the widget.
Selecting Items to View
The comments page defaults to show comments for all open-ended items asked on the survey. If you want to narrow results to a specific item, use the drop-down menu.
Viewing Comments
Verbatim comments are displayed in the table. If you have been permissioned to view Comment Analytics, you will also see the themes displayed beneath each comment.
The average sentiment for each theme assigned to the comment is indicated by both an icon and the color of the pill.
Positive
Neutral
Negative
Navigating the Comments Widget
Navigation icons at the bottom of the comments page enable you to browse through multiple comment pages.
Using the "Rows per Page" drop-down menu, you can also adjust how many rows display per page.