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eNPS®: On a scale from 0-10, how likely are you to recommend this organization to others as a place to work?
NPS®: On a scale from 0-10, how likely are you to recommend this organization to your family or friends as a place to receive care?
Net Promoter, NPS, and the NPS-related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.